Terms of Service

Review the terms and conditions that govern your use of our website and services.

Terms of Service

IMPORTANT: PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING OUR SERVICES.

1. Agreement to Terms

By accessing or using the Living Promo Inc website and services, you agree to follow these Terms of Service. If you do not agree with any part, please refrain from using our services.

These terms apply to all visitors, users, and anyone else who accesses or uses our services. Our services include the website, custom product design tools, ordering systems, and all related offerings.

2. Eligibility

To use our services, you must:

  • Be at least 18 years of age
  • Have the legal authority to enter into a binding contract
  • Not be prohibited from receiving services under applicable laws
  • Provide accurate and complete registration details
  • Safeguard your account credentials

By creating an account, you confirm that you meet all eligibility requirements.

3. Account Registration & Security

When you create an account with us, you agree to:

  • Provide true, current, and complete information
  • Keep your account information up to date
  • Protect your password and accept responsibility for any activity under your account
  • Notify us immediately of any unauthorized use
  • Never share your login credentials with others

You are responsible for all actions taken through your account. We reserve the right to suspend or terminate accounts if we suspect a violation of these terms.

4. Product Orders & Customization

Order Acceptance

All orders are subject to acceptance by Living Promo Inc. We may refuse or cancel any order for reasons including but not limited to:

  • Product availability
  • Pricing or product description errors
  • Suspected fraud or unauthorized transactions
  • Content that violates our policies
  • Technical or production limitations

Custom Products

For custom promotional items:

  • Design proofs require your approval before production starts
  • Approved designs cannot be changed without possible additional fees
  • Slight color or material variations are normal in manufacturing
  • We may decline custom content that does not align with our guidelines

5. Pricing & Payment Terms

Pricing Information

All prices are listed in U.S. dollars unless noted otherwise. We may adjust prices at any time, but changes will not affect orders already accepted.

Payment Terms

  • Full payment is due before production begins
  • We accept major credit cards, PayPal, and approved purchase orders
  • Large orders may require a deposit
  • Late payments could incur additional charges

Taxes

Applicable sales tax will be added to orders as required by law. For international shipments, customers are responsible for all duties, taxes, and customs fees.

6. Intellectual Property Rights

Our Intellectual Property

All content on our website—including text, graphics, logos, images, and software—is owned by Living Promo Inc or its licensors and is protected by copyright and other intellectual property laws.

Your Content

When you submit designs, logos, or other materials for custom products:

  • You keep ownership of your original intellectual property
  • You grant us a license to use your content solely to fulfill your order
  • You confirm that you have the right to use and reproduce that content
  • You agree to indemnify us against any claims related to your submitted content

Prohibited Content

We may reject orders containing:

  • Copyrighted material used without permission
  • Trademarked logos used without authorization
  • Offensive, obscene, or illegal material
  • Content promoting violence, discrimination, or hate speech

7. User Conduct & Prohibited Activities

You agree not to engage in any of the following:

  • Using our services for unlawful purposes
  • Violating any applicable laws or regulations
  • Infringing on intellectual property rights
  • Harassing, abusing, or harming others
  • Uploading viruses or harmful code
  • Attempting to bypass security measures
  • Using bots or automated systems to access our services
  • Disrupting the normal function of our services
  • Scraping or collecting user data without consent
  • Impersonating others or providing false information

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, LIVING PROMO INC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

  • Your use or inability to use our services
  • Any third-party conduct or content on our services
  • Content obtained through our services
  • Unauthorized access, use, or alteration of your content or communications

OUR TOTAL LIABILITY FOR ANY CLAIMS UNDER THESE TERMS, INCLUDING ANY IMPLIED WARRANTIES, IS LIMITED TO THE AMOUNT YOU PAID US TO USE OUR SERVICES.

9. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

WE DO NOT WARRANT THAT:

  • OUR SERVICES WILL BE UNINTERRUPTED, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION
  • ANY ERRORS OR DEFECTS WILL BE CORRECTED
  • OUR SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
  • THE RESULTS OF USING OUR SERVICES WILL MEET YOUR EXPECTATIONS

10. Indemnification

You agree to defend, indemnify, and hold harmless Living Promo Inc, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to:

  • Your access to or use of our services
  • Your violation of these Terms of Service
  • Your violation of any third-party right, including intellectual property rights
  • Any content you submit through our services
  • Your conduct in connection with our services

11. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason, including if you breach these Terms of Service.

Upon termination, your right to use our services will end immediately. If you wish to terminate your account, you may simply stop using our services or contact us to request deactivation.

All provisions of these Terms that should reasonably survive termination—including ownership provisions, warranty disclaimers, indemnity, and limitations of liability—will remain in effect.

12. Governing Law & Dispute Resolution

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of [Your State], without regard to its conflict of law principles.

Dispute Resolution

Any dispute arising from these Terms or your use of our services shall be resolved through binding arbitration under the rules of the American Arbitration Association. The arbitration will take place in [Your City, State].

YOU AGREE TO WAIVE YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION LAWSUIT.

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice before the new terms take effect. What constitutes a material change will be determined by us.

By continuing to access or use our services after revisions become effective, you agree to be bound by the updated terms. If you do not agree, please stop using our services.

14. Force Majeure

We shall not be liable for any failure to perform our obligations under these Terms when such failure results from causes beyond our reasonable control, including but not limited to mechanical, electronic, or communications failures; acts of God; war; terrorism; riots; embargoes; civil or military authority actions; fire; floods; accidents; strikes; or shortages of transportation, fuel, energy, labor, or materials.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court, the remaining provisions will remain in full force and effect. The invalid or unenforceable provision will be replaced by a valid, enforceable provision that most closely reflects the original intent.

16. Entire Agreement

These Terms constitute the entire agreement between you and Living Promo Inc regarding our services and supersede any prior agreements or understandings, whether written or oral.

17. Contact Information

If you have any questions about these Terms, please reach out to us:

Living Promo Inc
3900 NewPark Mall Rd Suite 325, Newark, CA 94560
Email: contact@livingpromo.group
Phone: (510) 256-7778