1. Information We Collect
At Living Promo Inc, we gather different types of information to deliver and enhance our services:
Personal Information
- Contact details (name, email address, phone number)
- Billing and shipping addresses
- Payment information (processed securely through our payment partners)
- Company details (if applicable)
Usage Information
- IP address and browser type
- Pages viewed and time spent on our site
- Device information and operating system
- Referring website or search terms used
Order Information
- Products ordered and customization preferences
- Order history and past selections
- Communication preferences
2. How We Use Your Information
We use the information we collect for these purposes:
- Process and complete your orders for custom promotional products
- Communicate with you regarding orders, account updates, or questions
- Provide customer support and address your inquiries
- Improve our website, offerings, and overall experience
- Send promotional materials (only when you have consented)
- Meet legal obligations and help prevent fraud
- Tailor your shopping experience to your preferences
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
Service Providers
Trusted third parties that assist in operating our business:
- Payment processors (Stripe, PayPal)
- Shipping carriers (UPS, FedEx, USPS)
- Manufacturing partners for order production
- Email marketing services (with your permission)
Legal Requirements
We may disclose your information if required by law or to protect our rights, property, or safety.
Business Transfers
In case of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We apply appropriate security measures to safeguard your personal information:
- SSL encryption for all data transmissions
- Secure payment processing through PCI-compliant providers
- Regular security assessments and updates
- Restricted access to personal data for authorized personnel only
While we work to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience:
- Essential Cookies: Necessary for basic site functionality
- Performance Cookies: Help us understand visitor behavior on our site
- Functionality Cookies: Remember your preferences and settings
- Advertising Cookies: Deliver relevant ads (with your consent)
You can manage cookies through your browser settings. Please note that disabling cookies may affect site functionality.
